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OUR POLICIES

PROCESSING TIME:

Please allow 5-10 days for processing time. We will always endeavour to post orders out as soon as possible, however sometimes delays occur. If you have a deadline for your order please contact us at zahlandalabelsco@outlook.com

Acrylic projects have a 14 day processing timeframe. 

 

 

SHIPPING:

Zahlanda Labels & Co. ships Australia wide.

 We do not take responsibility for lost items sent via Australia Post. All enquiries should be directed to an Australia Post branch or lodged via their website. 

Once packages have been lodged with Australia Post, we are not responsible for any lost or damaged items. We do our best to package your items so that they are not damaged during the postage process. 

Please note, we will also not be held responsible for any delays caused by Australia Post. You can check out their website for estimates.

 

 

RETURNS:

Zahlanda Labels & Co. does not offer returns or exchanges for change of mind. So please double check all spelling on personalised items are correct.

 

 

SALE OF LIQUOR: 

Under the Liquor Control Act 1998 it is an offence to supply alcohol to a person under the age of 18 ( Penalty exceeds $7000), for a person under the age of 18 years to purchase or receive Liquor the penalty exceeds $600.

Please ensure the recipient is aged over 18 years and available to receive the delivery.